Gadgeteer Hands On Review : Sony Network Walkman NW-HD1
by Judie Hughes
Date: 09/30/2004
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Product Requirements:
SonicStage is compatible with the following Windows operating systems: Windows 98 Second Edition, Millennium Edition, 2000 Professional, XP. Browser: Internet Explorer 5.5 or later.
CPU: Pentium II 400 MHz or higher (Pentium III 450 MHz or higher is recommended).
Hard Disk: 400 MB or greater of available space. CD-ROM drive (supporting Digital MusicCD playback capabilities using WMD). To create original CDs or to back up audio CDs a CD-R/RW drive is required.

I will start this review with a confession: I am probably the last gadget person on the face of the earth to get serious about ripping my CD collection to a hard drive in order to carry at least a portion of that collection on a dedicated digital music player. I really don't know why it took me so long to do it. It's not like I didn't realize the benefits of being able to carry a room's worth of music on a pocket-size device. It's not like I didn't always keep several gigabytes of MP3s on my computer anyway, and it's not like I didn't enjoy being able to load music onto my PDA. Perhaps a small part of the reason I never ripped my entire collection was that I knew it would be a monumental task and for what? I could only load a couple of GB at most to my PDA's memory cards, and I didn't want to carry a separate device when my PDA could play music just fine. Of course, listening to MP3s is such a drag on any PDA's battery life that I wound up not doing it...at all.

That's not to say that I did without music, of course. When I was in my office I had access to a TV with digital cable and 46 music channels, streaming Sirius radio over the PC, and a full sound system to listen to CDs. When I was in my car I had Sirius radio, a six disc CD changer and one single CD slot in the dash. Since I couldn't possibly carry my entire collection of CDs in the car, I made do with abbreviated selections stored in bulky cases. Or I listened to favorite channels on Sirius - hoping that the songs I wanted to hear would make the rotation. Even though this method was working, I can admit that it had its downsides and compromises.

When Julie got her first iPod, I thought it was a neat gadget. I liked the size of the device, the intuitive interface and the idea of cramming so much music into such a tiny slice of vanilla ice cream. But to Julie's bewilderment, I did not succumb to her proselytizing and become a Pod Person. For some reason, the whole iPod wave left me cold. When complaints began to surface about the iPod's lackluster battery life, the Grinch in me felt vindicated.

Time passed by, and Julie got her newest iPod. When she was trying to decide if she should upgrade or not, she said something to me about taking her old one if I wanted it. I wound up not taking it, but in the process I began to rethink my stance on whether or not I wanted to own a dedicated digital music player, or whether one would be wasted on me. I also felt I should consider the fact that my daughter Sarah was beginning to amass her own CD collection, and she was still carrying around a 1990s-looking portable CD player and its accompanying CD case. I figured I needed to set a better example!

Then came several summer trips and the accompanying boredom of their long flights. For the first time, I began to really see the benefit of carrying a dedicated digital music player. I began to reconcile myself to the idea of taking the time to rip my entire collection...not that I was looking forward to it.

In case you haven't figured it out by now, I am not a jaded expert in the mega-GB digital music player arena. While I have fiddled around with Julie's iPod on trips and have used many smaller Flash driven MP3 players, as well as the music player on every PDA I have ever owned that had the capability, I was basically like a blank slate waiting for my first real digital music player experience.    

When Brando approached Julie and me about reviewing the new Sony Network Walkman NW-HD1, I was ready.

Opening Sony boxes always gives me a small thrill. For the last couple of years, a new Sony box meant a new CLI�, but this time it was a miniscule 20GB walkman. Included in the box were the player itself, a backlit remote control, earphones, USB cradle, AC power adapter, USB cable, black velvet carrying porch and the "SonicStage Ver.2.1" CD-ROM as well as a manual...in Japanese! Well that's all right - I don't need no stinkin' manual!

Did I mention that Brando is in Hong Kong? He had sent me the Japanese version. Not to worry, though; it was easy enough to change the player's language under Menu/Language/English. Since I had no English instructions, I gave myself a crash course on its operation through trial and error. We'll get to that in just a moment, but first let's take a look at the hardware itself.

The Hardware:

Billed as "the world's smallest 20GB hard drive-based portable music player" (as of June 2004),   the NW-HD1 measures a diminutive 3.5" (8.9cm) wide x 2.4" (6.2cm) tall x 0.5" (1.3cm) thick, and it weighs just 3.9 ounces (112g).

The Walkman is small enough that it fits nicely in my hand, but not so small that it feels fragile or slippery. Supposedly it gets up to 30 hours of battery life. 30 hours!? Is that even possible? We'll get to that later...

Playable Music Formats: ATRAC3plus/ATRAC3, On SonicStage as for corresponding possible speech compression system ATRAC3plus/ATRAC3/WAV/MP3 (32-320kbps) /WMA* 3
Storage: 20GB built-in hard drive, up to 13,000 tracks at 48kbps when using Sony's ATRAC3plus� audio format.
Remote Included: Yes
Inputs/Outputs: Headphone jack
Power Source: Internal Li-ion battery, rechargeable via USB cradle, Quick charge feature allows battery to be charged to 80% capacity in one hour.
Software: SonicStage version 2.1
USB 2.0
Indicatory Language: Japanese, English, French, German, Italian and Spanish
Accessories: Backlit remote control, earphone and USB cradle, AC power adapter and the USB cable, carrying porch and application software
Display: 1.5" 7-line Backlit LCD Display with 4 Modes depending on the mode chosen, display will feature track number, bit rate, elapsed time, song title, artist name, spectrum analyzer, play mode and bass/AVLS/battery life indicator.

Being as steeped in PDA background as I am, I can't help but call the Sony a landscape mode player since it has a more horizontal orientation. Compare this to most other players such as the iPod, which I look at as being portrait mode players, since they have more of a vertical orientation. For comparison's sake, I have listed the measurements and advertised battery life of a few other small sized 20GB players. To keep all things relative, I will measure them in the same orientation - portrait. The winner of each measurement is highlighted:

NW-HD1: 2.4" wide x 3.5" tall x 0.5" thick and weighing 3.9 ounces, up to 30 hours battery life
iPod: 2.4" wide x 4.1" tall x .57" thick and weighing 5.6 ounces, up to 12 hours battery life
iRiver: 2.4" wide x 4.1" tall x 0.75" thick and weighing 5.6 ounces, up to 16 hours of battery life
To be fair, I should mention that the iRiver is the only model of these three that also includes a built-in FM tuner.
Frontier Labs F1: 2.6" wide x 3.9" tall x 0.9" thick and weighing 6.7 ounces, up to 8 hours battery life
Rio Karma: 2.7" wide x 3.0" tall x 1.1" thick and weighing 5.5 ounces, up to 15 hours of battery life

Judging by these figures, the Sony is the smallest overall digital music player. I have to say that I am glad I didn't have to start this review by shooting down an ad exec's hyperbole.

The player itself is a solid little package. The case does not flex or creak and as a former CLI� owner, the brushed aluminum body with smoked plastic display greatly appeals to me. The styling reminds me quite a bit of Bang and Olufsen back in the day. The only aggravating thing is that the smoky display is prone to showing every fingerprint and smear. I have found myself obsessively buffing it, as if I had nothing better to be doing. <I am rolling my eyes as I type this>

Let's take a look at the body of the case...

The front side is quite simple, a 1.5" diagonal display and a four direction joy-pad with a center button. Once again, this harkens back to PDA styling, so it seems comfortable and intuitive to me. I found that the middle button was easy to push either with the flat of my thumb or the tip of a nail. It is actually much easier to hit correctly than the middle button on my HP iPAQ 1945's joy-pad. For shame HP!

In standard display mode you will see the title of the song, its album, the artist's name, genre, song number in album, recorded kbps (in this instance ATRAC3plus 64kbps), song length remaining status bar, song timer and battery status. Not bad for seven short lines.

The display can be inverted to a black screen with gray letters, or viewed as a gray screen with black letters.

   

The backlight is green - once again harkening to PDA days of yore.


Please forgive the blurry photo - it was taken without flash

The back of the player is plain, except for the brand and serial number embossing...

The right side has two lanyard holes, for those of you that would like to wear the player on your wrist or around your neck. The left side is exactly like the right, but without the lanyard holes.

The bottom has the charging and syncing port which fits into the included cradle, as well as the on and off switch for the built in battery (which I never use) and the Hold slider. The on/off switch is difficult to slide, and I think the only time it would be practical to use is when you are storing the player and you don't want it to accidentally turn on. I generally will turn the Walkman off by hitting Stop upon which it pauses the song then turns itself off within a minute or so. The Hold slider is easy to operate, but I have found that I use the one on the remote control more often.

The top of the Sony holds the headphone's plug that is made to accept either a traditional 3.5mm mini-jack or the proprietary Sony headset jack which allows the use of the remote control. The Menu button, Mode button and Volume rocker are also situated on the top of the player.

   

The Menu button allows the user to choose from the following options: Repeat, Play Mode, Sound, AVLS, Beep, Audio Out, Contrast, Backlight, Reverse Display, Language and Format. These options break down in this manner:
Repeat: Off or On
Play Mode: Normal, 1 Track, Play Unit, Track Shuffle, Unit Shuffle
Sound: Off, V-Surround which includes Studio, Live, Club and Arena presets and Sound EQ which includes Pops, Jazz, Unique, Custom 1 and Custom 2 EQ presets. You can adjust the graphic equalizer to set Custom 1 and 2.
AVLS (Automatic Volume Limiter): Off or On (which helps to conserve batteries)
Beep: On or Off
Audio Out: Headphone or Line Out
Contrast: Features seven varying degrees from which the user can choose
Backlight: Auto, 10 seconds, 30 seconds and Off
Reverse Display: Positive and Negative
Language: Japanese, English, French, German, Italian and Spanish
Format: For resetting the player back to factory specifications - erases the hard drive

Choices are selected by using the joy-pad - up, down, into (right) and back (left).

The Mode button allows you to select music from the following choices: Artist, Album, Genre, Group, and Others which includes newly loaded tracks and Bookmarked songs. These options allow you to select your music by the chosen field.

The Sony cradle is great for setting the player on your desk for charging...that's about it, though. It is not something I look forward to bringing on a trip, as it is yet another bulky charger. Measuring approximately 4.75" long x 1" tall x 1" thick, it has a proprietary port which plugs into the bottom side of the player. A silver release button disengages the catch when charging is complete. To indicate charging phases, there is an LED light that will glow red while the battery is charging and go dark when the battery is full.

   
The back of the cradle has the 6v DC in plug and a miniUSB port

When the player is sitting in the charger and the USB cable is attached, the player becomes a drive on the PC. This would have been the perfect way for Sony to allow moving MP3 files directly to and from the player, but that would have been too simple and non-proprietary now, wouldn't it? I'll get more into it later, but sufficed to say music can not be loaded in this manner. Files can be though, so if you would like to use your player as a portable drive, that is possible. You'll just need to lug your cradle along to accomplish that.

Measuring 3.25" long x 0.5" thick, the silver plastic cylindrical remote control is jam-packed with just about all of the features found in the body of the player. Let's take a look at this little magic-stick...

The top has the 2" long LCD screen which displays all of the information pertaining to your menu selection or the song playing...

The top side has the Hold slider, the Display button which scrolls through the information that is displayed on the full sized screen of the player, the Play Mode button which serves the same function as the Play Mode button on the player, and the Sound button which scrolls through the selections you chose on the main unit and offers different visualizations as it does so.

The bottom side has a Stop button, a song Back/song Forward slider with a Play/Pause button in it's center. There is also a folder up and folder down button which allows you to switch between albums.

The back of the remote has a integrated gator clip to allow fastening it to an easily accessible area. This makes it convenient to secrete the main body of the player in your pocket or bag.

The left end has a Volume knob which allows you click the sound up or down, depending on how quickly you would like to go deaf. At the very end is the headset plug.

   

The earbuds are the standard crappy ill-fitting ones that everyone includes because they know you are going to replace them the first chance you get. It doesn't matter how hard I try, I just can't make these fit my ears. Because of Julie's glowing recommendation, I bought a pair of Bang & Olufsen Earphones...much better!

Music playback sounds good, but it is not overly loud even when turned up all the way. Your mother would approve.

The black velvet slipcover is nothing to write home to mother about. It holds the player and will protect it from smudges, but that's about it. Depending on whether or not this player captures the aftermarket manufacturers' eye, perhaps there will be better alternatives available in the future.

   

This is where I should mention that the player has G-Sensor� Shock Protection to provide impact protection and Skip Free G-Protection Technology to provide quick recovery from both horizontal and vertical shock. With that said, I don't recommend rough treatment for the Walkman at all. Treat it like a PDA without a case - use it, but be gentle and mindful of the fact that it is not a ruggedized  item.

Battery Life:

I was having trouble believing the advertised claim of 30 hours of battery life, so I decided to conduct my own non-scientific testing. I set the volume at medium level with the AVLS set to Off. My battery testing began Sunday at 5:00pm. When full, four bars are displayed in the battery icon. By 10:00pm, the battery had dropped by one bar. That was a little bit worrisome, but by 8:30am the following morning there was still only one bar missing. The second bar dropped at 9:30am this morning (Monday). By 1:16pm, the battery had dropped to one bar remaining. As I write this, it is now 5:30pm - 24.5 hours from when my test was first began...and I still have one bar remaining!

The battery finally began blinking at 7:00pm and I ended the test - at 27 hours! I realize that I am still a bit short of the 30 advertised hours, yet I must say that I am pretty impressed. Maybe if I hadn't been doing all the backlight-fiddling and menu-messing-with that I had to conduct for the review, I could have reached it.

The Software:

When I first got this Walkman, I almost had a heart attack when I realized that the software that came with it would not run on my English version of Windows. Luckily, I could read its name and after Googling, I found that it was the software that comes for free from Sony Connect, Sony's own music store. Derrr!

Yes, just like Apple, Sony has set up their own music store. This actually makes sense since Sony is a huge recording label. According to their site, Connect allows you to "download music to your Sony portable audio device and select from an extensive library of over 650,000 songs with new tracks added each week. Install the Connect music store/Sonic Stage software on your PC and access music from your favorite artists. Browse, listen to samples and download songs for 99 cents or entire albums for $9.99 and up."

With that said, I could already see that there were going to be some proprietary issues with purchasing and downloading music in this manner...much less downloading the music I already owned to the Walkman. Before I get into that, I'll talk about the software set up...

After the software was run and the icon clicked, I was prompted to set up an account with Sony Connect.

Once this was done, I could go to a main page that listed my account info and allowed access to any of my future downloads.

Now it was time to connect my player and see if it would work. I held my breath as I popped it in the cradle, but right away, the following screen popped up...

Yah, the ATRAC talk threw me off. But this was a good thing - it meant that my Japanese player had truly learned to speak English. So I clicked Yes, and the following screen appeared telling me to wait as my player was registered...

Success! I got the screen that showed my library and the files that were on my Walkman. Since I had purchased the 99� Macy Gray "Walk This Way" single It automatically transferred over. Then I went to File/Import/Folder and started moving over MP3 files.

My 99� experiment went off without a hitch, so I bought a couple of additional albums. They downloaded perfectly, and I was able to keep up with the transfer by watching a progress bar. Once complete, i then had the option of playing them or transferring them to my Walkman.

I promised myself before I wrote this review that I would avoid getting into a huge side rant about why we (used as an all-encompassing term) can't just pick a music format, agree on it, and use it in every player. I really am going to stick to my guns on this.  With that said, my MP3s could not be transferred to the player in that format. Each had been ripped at 192kbps, but when I went to transfer them to my Walkman, they were transferred as ATRAC3plus 64kbps.

I fooled around with the settings and found that this could be changed.

   

Surprisingly enough, I did not notice a big drop in quality between the 192kbps and ATRAC3plus 64kbps, so I left it alone. At this rate of compression I will be able to squeeze even more music on the player. Speaking of which, after ripping CDs for what seems like eons, I now have 2,586 songs loaded, but I still have 13.4GB free! This is crazy! Steve got in on the act the other day and started helping me rip CDs, I think he saw that I was getting overwhelmed.

SonicStage will play the ATRAC music you have loaded on your Walkman when it is in the cradle and connected via USB, or it will play the MP3s, WMA3 and WAV files you have stored on your computer.

For the most part, the software worked well enough and was intuitive, but there were a couple moments when I got frustrated with it. Since you have to go into your files and import the folders you want to transfer to the player, it is possible to accidentally import a folder twice - especially if you are like me - doing ten things at once with your mind elsewhere. Once the music is in the library section more than once, it will download just as many times to your player. Why isn't there some kind of software check built in that can spot duplicates and at least ask if you intended to load Cabaret Voltaire's Microphonies album five times? <sigh>

My next major source of frustration came when I decided to make hardcopy backups of the music I had purchased from Sony Connect. According to the site, "With SonicStage, you can listen to music on your computer, transfer songs to your compatible portable device, or burn it to CD. The choice is yours." Guess what? I found out that this is a damn dirty lie. I apologize for the French, but I am really steamed about this! Here is what happened when I tried to create a CD backup of the Franz Ferdinand album that I purchased for $9.99...

The same thing happened with Paul's Boutique, a 1989 Beastie Boy's release and "Walk this Way," the new Macy Gray single.

I was able to burn CDs of four other albums I had purchased, but I have gotta tell you - this puts a major damper on my making any future purchases - unless Sony is willing to tell me which ones I will or will not be able to save to CD.

SonicStage has been a learning experience. I am using it to burn CDs and for managing songs on the Walkman. It makes a handy desktop jukebox and its editor makes changing track and album information easy enough. I don't use it to rip CDs though, for that I am actually using iTunes because I like the way it files and saves my music.

So, what do I think after using the Sony Network Walkman NW-HD1 for the last couple of weeks? I think that I need to finish ripping every CD I own, just to see how many it takes to actually fill this device! The Walkman is small enough that its no bother to bring it along when I go out; it easily fits in a pocket or my bag. The battery life is simply amazing...truly! This player is so easy to operate that I didn't need the manual.

With this type of battery life, I am not even worried that there isn't a car power adapter available. I am a little concerned that there may never be much in the way of aftermarket accessories if the Sony doesn't catch on with consumers, but since there isn't much I would add, I am not too concerned. One future future improvement I would like to see, even if it meant a slightly larger version, would be the addition of a buitl-in FM transmitter.

With that said, there will be those that won't give the Sony Walkman a chance because SonicStage must be used to manage downloaded music and because it has to its convert files to ATRAC. There will be even more that pass on the Sony simply because it isn't an iPod. Those that are willing to try something new will be pleasantly surprised. As for me? I don't need no stinkin' iPod!

The Sony Network Walkman NW-HD1 is available from Brando and other retailers.

Price: $399

Pros:
Incredible battery life - I got 27 hours!
Smallest digital music player available (as of June 2004)
Solid metal body
Easy to navigate
Classic style

Cons:
Prices higher than other 20GB players (Typical Sony move)
Must use SonicStage to manage music
Must convert music to ATRAC format when transferring to player
Not all songs purchases through Sony Connect can be burned to CD

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